Vet Times

Tag: Clients

  • Direct result of education: help guide the research

    Direct result of education: help guide the research

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    You know the conversations with clients that start with them announcing “I did some research”, which is code for “I Googled it and you’re not doing it right”? How can we change this? The truth is, we can’t. The internet has all the information in the world in your pocket. Let’s face it, we’ve done…

  • This long December

    This long December

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    With 13 years as a blogger for Vet Times under my belt, you may think that writing comes easily, but this December it has felt very difficult to come up with a festive post. Previous articles have considered the chocolate etiquette of clinic life and the frozen turkey “gift” given to our team on Christmas…

  • Tips for your first month as a new graduate vet

    Tips for your first month as a new graduate vet

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    Your first real day as a vet, stepping through the doors of your practice for the first time, feels like it’s never going to come. But when it does, it’s exciting, its terrifying, it’s surreal and it’s overwhelming – all in one. Your university has likely done all it can to prepare you for these…

  • Listen to your physical health

    Listen to your physical health

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    I passed out in theatre… In my 20 years of being in practice, of scrubbing into a variety of operations, of holding “this instrument” while I get hit in the face by an arterial bleed, I’ve never fainted. Which begs the question: why today? In the most bloodless of orthopaedic procedures, one I’ve assisted in…

  • My name is…

    My name is…

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    My name is Carly and I’m a veterinary nurse… while I’m at work. I’m mummy at home. I’m that sweaty woman with dog while I’m running. I’m the one with the resting bitch face when I’m out with friends… I carry multiple titles, all of which have a certain reputation to uphold, and it can…

  • In it for the money

    In it for the money

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    “All you vets care about is the money…” Ouch! Just reading that line makes your blood boil, doesn’t it? If you’ve been in clinical practice for any length of time, it’s likely you would have heard this accusation, or a version of it. Hit a nerve These kinds of comments tend to hit a particularly…

  • 5 things I would tell my vet school self, part 4

    5 things I would tell my vet school self, part 4

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    Client communication is an important part of being a vet, as building a rapport and gaining their confidence will allow them to trust you. I would encourage all young vets to practice this skill whenever and wherever they can, and develop their abilities from the feedback. Communication My year was the first at the University…

  • Seizures, part 1: the questions to ask

    Seizures, part 1: the questions to ask

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    Clients often panic when they think their pet is having a seizure and can skip over vital information. Often, what an owner describes as a “fit” may actually be syncope, collapse from anaphylaxis or internal haemorrhage (for example, neoplasia), a vestibular event or a behavioural condition. True seizures True seizures can be divided into two…

  • It’s never the owner’s knickers, part 1

    It’s never the owner’s knickers, part 1

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    I start with the proposed title for my memoirs, which may never be written as I do have this blog to share my life stories – but the idea and title are there for when I feel the urge. Anyway, let’s get back to the knickers… We all know that after surgery for a foreign…

  • From blog to where?

    From blog to where?

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    Following on from my little nostalgia tour, which I started when I hit my 10th anniversary writing for Vet Times, I thought I might give you a look at what happens after my blogs are published… Some blogs created some extra interest or led to other things; others provoked letters to Vet Times, comments on…