Vet Times

Tag: receptionist

  • Crowdfunding: the new way to pay vet bills?

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    I’m seeing a rise in crowdfunding for veterinary treatment via social media. Some of it is from legitimate charities for certain cases, but also a lot from private individuals who can’t afford treatment. I’ve seen some appeals via the GoFundMe and Indiegogo websites, and others tell me they’ve seen such pages on JustGiving, which launched its own crowdfunding tool in…

  • Optimising your reception area

    Optimising your reception area

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    Do you like what’s in your waiting room? Would you buy the items there? Do you know about them, have used them and could advise a client? If the answer to any of these questions is “NO”, then it’s time to re-think what you’re selling. I see many veterinary waiting rooms and most are crammed…

  • Chocolate, tea and respect

    Chocolate, tea and respect

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    I’m getting old. I can see that. People greet me not by saying “you look great” but by saying “you’re getting greyer”. The worst part of that is not that it’s rude, but that they seem to think it’s funny. I’ve been in this profession a long time, and I have seen quite a bit.…