Tag: trust

  • The lost art of tortoise husbandry

    by

    In the role of client, I found myself praised and then shamed in equal measure when taking my tortoise for a check-up this week. Being a paranoid RVN pet owner, I was getting a bit worried because Bridget seemed considerably smaller than a friend’s female tortoise of the same type. After being quizzed on her housing, feeding,…

  • Are you documented?

    by

    Erstwhile RCVS president Jacqui Molyneux’s comments that practitioners use the 10 hours “undocumented private study” CPD allowance to make up their hours when they are otherwise below their specified 35 hours per year (Veterinary Times, March 30) is neither helpful nor acknowledges the realities of the situation. For all its strides to become more in touch with…

  • Salary transparency needed… for employees and clients

    by

    I work for a flat salary rate at the moment – and I like it that way. I know what is coming in at the end of the month, and I can budget. When I’ve been “paid on production”, it has never really seemed fair – someone in an office somewhere works out what to pay me. In…

  • The Doctor debate

    by

    One of the big discussion topics within the veterinary profession at the moment is the RCVS consultation on UK-qualified vets adopting the courtesy title of “Doctor”, or “Dr”. Given that the consultation closed on February 16, I may seem a bit late to add my two pennies’ worth, but I didn’t really know how I felt…

  • Openness and transparency

    by

    I recently discovered a veterinary practice in southern England that advertises the fact they have a glass wall looking into their prep room, as well as secure online access to their patient’s clinical records. This sounds like a brilliant idea for openness and transparency, as well as enhancing the access owners have to their pet’s…

  • Paging Doctor Google

    by

    Something I have noticed in the past few years (and mentioned in my last post) is that people are leaving sick animals longer before bringing them to the vet. I wonder if other colleagues have noticed a change too? In the early noughties the norm in canine and feline practice used to be a day or…