Tag: Vaccination
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Negative clients
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As a student, on day one of a new EMS placement, I walked in on a vet who was clearly already in a bad mood, first thing on a Monday morning. I had absolutely no idea of the context, but she finished ranting at somebody else before turning to me and saying: “Don’t ever let…
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Shopping – it’s not that much of a mystery
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I’ve just read a breakthrough email – not a huge fanfare of exams passed or a lottery win, but something that, nevertheless, made me realise how far I’ve come over the past few years. The email was a simple one: “You are still on our list for XYZ role, but we haven’t used you in…
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Sustainable pet ownership
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Pet owning is carbon costly – not just in terms of veterinary care and treatment, but also due to their diet and the products we buy for them. But if we look at the bigger picture, we may find that pets could, in fact, reduce an individual’s carbon footprint due to the type of lifestyle…
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Pet vs medical insurance
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Vets deal with insurance on an almost daily basis and are used to discussing pet insurance with owners. Whether it’s offering free insurance with a puppy package, asking whether an owner has insurance when deciding treatment plans, or filling out continuation insurance forms for on-going cases, we all understand both the value and the pitfalls of…
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Managing client expectations
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After last month‘s look at consent and jigsaw identification, I thought it would be good to share something I edited out of that blog. Namely, besides navigating the law and the code of conduct, you also need to manage clients’ expectations of how you use their case online. Firstly, I’ll say you can run a…
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15-minute consults: a waste of time?
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Many practices still have 10-minute small animal consultations – mine included – until recently, when we made the move to 15-minute appointments. It was initially debated as to whether we could offer longer consultation times in a specified time block, reserved for “sick pets” only. However, this was decided against due to the difficulty of…
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Get ready for the grads
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It’s that time of year again – with vet school graduations done and dusted, new graduate vets up and down the country will be embarking on their first steps into the world of veterinary. The first few weeks are crucial for both the new grads and the practices employing them – this time frame can…
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Brexit and vets: providing lactose against the intolerant?
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I often wonder what we would pad the daily news out with if the UK hadn’t voted to leave the European Union on 23 June 2016. Last week, it was shaken up a bit with incidents of “milkshaking” – trending on Twitter as “lactose against intolerance” (was it British milk they were using?). Even so, it seems…
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The mistakes that haunt us
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More than any other group of people I know, vets are good at beating themselves up after mistakes – world class, in fact. We make mistakes because we’re human. But, because we’re also medical professionals, sometimes the mistakes we make lead to a death, and that’s a very hard thing to deal with – particularly…
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Pedigree prejudice?
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The decision of whether or not to get a new pet is an important one, but the decision of where to get it from might be more important. Volunteering for two weeks this Christmas at a cattery has really made me believe we, as a society, need to undergo a significant evolution in terms of…